THE REMOTE SUPPORTS FOUNDATION
Support that follows the authorized plan
Live virtual coaching, supervision, prompts and cues for daily activities that can be completed safely without physical assistance.
Talk with our teamCOLORADO REMOTE SUPPORTS
More support at home may be available through Medicaid.
Journey of Care provides Colorado Remote Supports through a consistent team that gets to know you, helps with everyday challenges and stays involved as things get done.
Eligibility, service hours, equipment and coverage depend on individual needs, person centered planning and authorization through the applicable Medicaid process.ABOVE AND BEYOND
The program creates the connection. We help turn that connection into action.
Journey of Care provides the Remote Supports service Colorado defines, then adds the coordination and follow through that make support useful in everyday life.
WHAT JOURNEY OF CARE ADDS
Guidance that keeps moving
- RN led care plans
- Referrals and resource connections
- Ongoing care coordination
- Meaningful follow through
We guide first. Then we help do what is needed.
We help members understand their choices, build skills and take the lead whenever possible. If something is still not moving when we check back, our team may make the call, coordinate the referral, gather the information or complete the next step with or on behalf of the member, with permission.
MORE THAN A CALL
Specific help for the things that can easily fall through the cracks.
Support is shaped around each member, their authorized plan and the people already involved in their care.
A team that knows you
Regular contact with familiar people who learn your routines, goals, preferences and what matters to you.
Shared goals with in home care
Coordination with your authorized in home providers so everyone can reinforce the same priorities without duplicating services.
A case manager who stays informed
Timely updates about changing needs, service requests and important next steps, with your permission.
Medicaid eligibility support
Help gathering information, understanding notices and completing the steps needed to maintain Medicaid eligibility.
Medical coordination
Help arranging transportation, finding providers, preparing for appointments and following up on the plan.
Referrals and real resources
Connections to primary care, mental health support, home repairs, durable medical equipment and other community resources.
SUPPORT FOR THE WHOLE LIFE
Some needs are physical. Others are the work of keeping life moving.
Hands on providers may help with bathing, dressing, eating or moving safely. Journey of Care is especially helpful with the planning, coordination and follow through around daily life.
The life around care
Planning meals and errands, arranging transportation, managing appointments and paperwork, following health routines and connecting with the right services.
Connection that continues
Loneliness and isolation are common reasons people need more support. Familiar conversations and consistent contact can create trust, belonging and something to look forward to.
Care without judgment
Many members are navigating grief, loss, medical challenges, food insecurity or a history of substance use. We can work alongside peer support and other care teams with respect for each person's goals and experience.
SERVING PEOPLE TOO OFTEN UNDERSERVED
Every person deserves dignity, connection and help navigating a life that may already be hard.We meet members where they are, recognize their strengths and keep showing up without shame or judgment.
WE EXTEND THE SUPPORT ALREADY THERE
Let us help with the important work that falls between the lines.
Our partners have a job to do, limited time and responsibilities they are paid to perform. Journey of Care helps with the needs outside that scope, follows through between visits and connects the pieces so our partners can focus on the work only they can do.
We help explain the service, identify practical goals, coordinate next steps and provide another set of eyes and ears between scheduled contacts.
We extend support between visits, help members follow care plans and address practical needs that can pull attention away from the work only medical, behavioral health, home care and other providers can do.
We become a trusted partner who knows whom to call, helps navigate life's challenges and is genuinely glad to hear from you.
Your team is one touch away.Large buttons and a simple setup make it easy to connect.
THE OPTIONAL TABLET
A simple way to reach your team and use everyday tools.
If you want a tablet and it is included in your authorized service, we send it directly to your home with cellular service and help you get comfortable using it. Home internet may not be needed.
The tablet uses large, easy buttons and can be comfortable even for someone who has never used a computer.
24/7 connection to our teamSecure messaging and videoMedication remindersAppointments and schedulesDaily activitiesGamesGuided meditationsExercises and wellnessWeatherRecipesLibrary accessUseful websitesWellness surveysFamily connections
The tablet is not the service. It is one easy way to reach the people who are. You can also call, text or use another approved way to connect.
Tablet availability, cellular service and included features depend on the program, individual plan and authorization.EQUIPMENT WHEN IT SUPPORTS YOUR PLAN
Tools that can help you and your care team stay informed.
Qualifying members may receive certain equipment when it is appropriate, included in the approved Remote Supports plan and authorized through the applicable process.
01Blood pressure monitor
02Glucometer
03Scale
A STRONGER CIRCLE OF CARE
Partnerships that make the next connection easier.
When another service is needed, Journey of Care can help connect members with trusted resources and stay involved while the next step is arranged.
Connections and referrals to participating primary care providers when available and appropriate.
Connections to in home nursing partners in certain Colorado service areas.
Connections to counseling and mental health therapy when a member or authorized care team asks for support.
HOW TO GET STARTED
We are with you through every step.
- 1Start with a conversation
Call us, email us or ask a case manager or provider to make a referral.
- 2Build a support plan
We learn about your goals, routines, current supports and where more help would matter.
- 3Coordinate authorization
We work with the applicable case management and Medicaid processes to support person centered planning.
- 4Meet your team
Once authorized, we coordinate services, provide approved technology if wanted and help you feel comfortable getting connected.
OFFICIAL COLORADO INFORMATION
Colorado HCPF is the source for program guidance.
Remote Supports is available through Colorado Community First Choice for eligible Health First Colorado members. The state's website provides current benefit information, service guidance and resources for members, case managers and providers.
If Medicaid is not the right fit, contact Journey of Care to ask about private pay or another possible service arrangement.
LET'S TALK ABOUT WHAT MAY BE AVAILABLE
Could you or someone you support benefit from Remote Supports?
We will explain the service, answer questions and help determine the right next step for a member, family, case manager or provider.
(720) 398 4003contact@journeyofcare.comTalk with our teamPlease do not include private medical information in your message. We will contact you to learn more.